| ABOUT US (Information based on the Japanese law concerning mail order) |

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Zen-shop.net is owned and operated by INTER-LAB CORPORATION.
The name "INTER" reflects Inter-Lab's focus and is a cumulation
of the words International, Interactive, Interesting and Internet. The
goal of Zen-shop.net is to offer products of interest to people who have
a desire to be closer to Japan's culture, history, customs and crafts.
Though the Internet is an excellent tool in making products available to people from all over the world, Zen-shop.net has no interest in the marketing of inferior items, and as such takes great pride in continuing to provide quality in favor of quantity.
To this end, Zen-shop.net is always looking for more interesting or higher quality items at reasonable prices that we feel do justice to our country's crafts and culture, as well as the craftsmen who make them.
Since the inception of Inter-Lab Corporation in December 2000 and the opening
of Zen-shop.net in April 2001, we have and will continue to take pride
in supplying high quality products to discerning customers from all over
the world.
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As we all know, the advance of modern technology and industry throughout the world can adversely affect how we regard our cultural assets. Younger generations increasingly show little or no interest in the trades and skills of their elders. With the passing of time, the numbers of skilled craftsmen will surely decline throughout the world. This is something that Zen-shop.net would hope to delay or even prevent by re-generating international and local interest in customs, culture and crafts starting with Japan.
Furthermore, Zen-shop.net is interested in communication and interchange
of culture and customs, eventually hoping to provide items of interest
from many countries around the world for sale to our local Japanese customers.
The world's increasingly borderless environment, while allowing fast paced
communication and large scale business throughout the world, also poses
a threat to each country's cultural identity, customs and crafts. While
understanding that although these advances in our global society can of
course be beneficial, we also feel that due caution is needed in order
to protect and preserve each country's culture, customs and crafts. Zen-shop.net
hopes that through the introduction of Japan's crafts and culture that
you will also take deeper interest in your own country's culture, customs
and crafts too.
Although Zen-shop.net is only a tiny part of the large borderless world
that we all inhabit, we sincerely hope that our activities can contribute
to the preservation of, and generation of interest in the many cultures,
customs and crafts throughout the globe.
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| site name |
ZEN-SHOP.NET |
| URL |
http://www.zen-shop.net/ |
| company name |
INTER-LAB CORPORATION
(Corporate Registration # 0301-02-004425, Japan) |
| representative |
Takashi Yokota (Chief Operating Officer) |
| address |
Higashidai2-7-19, Honjo-city, Saitama, Japan, 367-0021 |
| phone # |
+81-495-27-5522 (Japan) |
| fax # |
+81-495-27-5523 (Japan) |
| e-mail |
contact@zen-shop.net |
| order |
We are only able to accept e-mail or fax order. |
| payment method |
    (1) Credit Card (VISA, MasterCard, AMERICAN EXPRESS, JCB,
Diners Club International)

(2) International postal money order

(3) Western Union money transfer
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| tax |
Japanese consumption tax is included in each price |
| shipping |
Generally within 7-10 days from your mail or fax order. Shipping costs
are excluded in each price
*In case of (2) International postal money order and (3) Western Union
money transfer, our shipping will be done after our receipt of the total
amount due. |
| refunds/returns |
If you want to return your goods, you must do so within 8 days from your
receipt. Refunds are possible up to 8 days of receipt of your goods; however,
shipping costs will not be reimbursed. |